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Question-ERR® - June 20 03
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Dispensing Issues Related to Discontinued Brand Name (Trademark) Products

Country of Practice
USA 79%
International 2%
1. When you see a medication order written using a discontinued trademark, and a generic version of the product is still available, do you automatically substitute and dispense the generic version?
No8%
Yes92%
2. Once a trademarked product is discontinued, does the listing remain in your computer database?
No30%
Yes69%
2a. If the answer to the above question is YES, is the listing available for selection?
No36%
Yes64%
3. How do you as a practitioner receive notification of a product discontinuation?
Personally, I never receive notification. 15%
I receive notification from the pharmaceutical company 45%
I receive notification from my wholesaler. 40%
My employer receives notice and shares the information. 30%
A message appears in my computer if I select the product from the database. 13%
The item is removed from the computer database during a system update. 9%